Privacy Policy

At Kolga, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

  • Personal Information: We collect personal information, such as your name, address, email address, and phone number, when you create an account, place an order, or contact our customer service.

  • Payment Information: When you make a purchase, we collect payment information, including credit card details or other payment methods.

  • Device Information: We may collect information about the device you use to access our website, including the IP address, browser type, and operating system.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings.

2. How We Use Your Information:

  • Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your order, and provide customer support.

  • Account Management: Personal information is used to create and manage your account, including account verification and password recovery.

  • Marketing and Communications: With your consent, we may send you promotional emails about our products, services, and special offers. You can opt out of these communications at any time.

  • Analytics: We use analytics tools to analyze website usage and improve our services.

3. Information Sharing:

  • We do not sell, trade, or rent your personal information to third parties.
  • We may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

4. Security:

  • We implement a variety of security measures to maintain the safety of your personal information.

5. Your Choices:

  • You have the right to access, correct, or delete your personal information. You can update your account information or contact us for assistance.

  • You can opt-out of receiving marketing communications by following the instructions provided in our emails or contacting customer service.

6. Changes to the Privacy Policy:

  • We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes through email or by posting a prominent notice on our website.

7. Contact Us:

  • If you have any questions or concerns about our Privacy Policy, please contact us at info@kolga.ge.

Thank you for choosing Kolga. Your privacy is important to us, and we are dedicated to protecting your personal information.

8. SMS Marketing:

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.